Last updated: October 23, 2024

Mamaӧ (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share personal information when you visit or make a purchase through mamaofit.com, as well as your rights regarding that information. By using our website, you agree to the collection and use of your data in accordance with this policy.

1. Information We Collect

We collect various types of personal information in order to provide our services:

• Personal Identifiers: Name, email address, phone number, shipping and billing address.
• Transactional Information: Purchase history and products purchased.
• Payment Information: Payment details are securely processed and stored by our third-party payment processor, Stripe.
• Internet Activity: Cookies, browsing history, device information, and IP address through tracking technologies like Google Analytics and Facebook Pixel.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Fulfill Orders: We use your personal and payment information to process and ship orders, confirm delivery, and manage returns.
• To Communicate with You: We may send email confirmations, order updates, and customer service communications.
• For Marketing and Promotions: Based on your past purchases and preferences, we may send you promotional materials through email or SMS (with your explicit consent, per 10DLC compliance).
• To Improve Our Services: We use browsing and purchasing behavior data (through Google Analytics and Facebook Pixel) to enhance website functionality, improve user experience, and deliver personalized ads.

3. Sharing of Information

We share your information with third parties in the following circumstances:

• Payment Processing: Payment details are processed and stored by Stripe to facilitate secure payments.
• Shipping and Fulfillment: We share your name and address with USPS or other delivery services to ensure your products are delivered.
• Advertising and Marketing: We may share your email address or phone number with platforms like Google and Facebook for targeted advertising and marketing campaigns.
• Analytics: We use Google Analytics and Facebook Pixel to monitor website activity and optimize marketing efforts.

We do not sell your personal information to third parties.

4. Your Rights and Choices

Access, Correction, and Deletion

You have the right to:

• Access the personal data we hold about you.
• Correct inaccuracies in your personal information.
• Delete your personal data from our systems.

To exercise any of these rights, you may contact us at info@mamaofit.com.

Opt-Out of Marketing Communications

You can opt out of receiving promotional communications at any time by:

• Clicking the “unsubscribe” link in any marketing email.
• Replying “STOP” to any SMS message we send (compliant with 10DLC).
• Contacting us directly at support@mamaofit.com.

5. Cookies and Tracking Technologies

Mamaӧ uses cookies and similar tracking technologies to enhance your experience on mamaofit.com:

• Essential Cookies: These cookies are necessary for website functionality (e.g., maintaining your shopping cart during your visit).
• Performance Cookies: We use Google Analytics to track website performance and user interactions.
• Marketing Cookies: Facebook Pixel is used to track user behavior for retargeting ads and personalized marketing.

You can manage your cookie preferences through our cookie consent banner and adjust your browser settings to reject certain cookies.

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill orders and provide customer support.
• Facilitate future orders by keeping your purchase history for easier reordering.
• Comply with legal obligations such as tax or reporting requirements.

If you request to delete your data, we will remove your personal information unless it is required for legal reasons.

7. Security Measures

We take data security seriously and implement several protective measures, including:

• WordPress Hardening: Strengthening the security of our platform against attacks.
• Two-Factor Authentication (2FA): Requiring an extra verification step for access to sensitive information.
• SSL Encryption: All communications between your browser and our website are encrypted using Secure Socket Layer (SSL) technology.
• End-to-End Encryption (E2EE): We ensure secure payment processing through Stripe’s encrypted payment gateways.

For 10DLC compliance, users must explicitly opt-in to receive SMS messages. Each message will contain an option to opt out, ensuring full compliance with U.S. regulations.

8. Children’s Privacy

We do not knowingly collect or process personal information from children under the age of 18. If we learn that we have inadvertently collected personal data from a child under 18, we will take steps to delete the information promptly.

9. California Residents: Your Privacy Rights

If you are a California resident, you have specific privacy rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about the categories of personal data we collect, the purposes for which it is used, and the categories of third parties with whom we share the data.
• Right to Delete: You may request the deletion of your personal information, subject to certain legal exceptions.
• Right to Opt-Out: You may opt-out of the sale of your personal information. However, Mamaӧ does not sell personal information to third parties.

To exercise your CCPA rights, please contact us at info@mamaofit.com.

10. Policy for “Do Not Track” Signals

Mamaӧ does not respond to “Do Not Track” signals from web browsers. However, you may adjust your cookie preferences and browser settings to limit tracking.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on mamaofit.com, and we will notify you of significant updates via email.

Please review this Privacy Policy periodically to stay informed about how we protect your personal data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data rights, please contact us at:

Email: info@mamaofit.com
Phone: 833-626-2620